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Find your way through accounts, rewards, and plans.
12 answers
Can I keep my bank?
Yes. Stush is designed to work with supported existing bank accounts. Supported connections and eligibility apply.
Where is Stush available?
The app is not yet available everywhere. Availability depends on launch in your state. Join the waitlist for updates; no launch date is guaranteed.
Where is my verification email?
Check your inbox and spam folder. Request a new link after the resend timer ends, and use the most recent email.
How do I sign in again?
Request a sign-in link using the same email. Your profile and rewards stay with your account.
Can I reuse a phone number?
One verified account per person is permitted. A phone number cannot be used for a different waitlist account. Contact support if you need help with your existing account.
How do I earn coins?
Verify your email for 100 coins. Complete your profile for 400 more. Each qualifying referral earns 500 coins and $20 pending cash. Bonuses are awarded once.
What do milestones unlock?
2,500 coins unlock one free month of BillSync; 3,000 unlock one free month of Stush Complete. Coins are not deducted. Earned free months run consecutively after the trial.
When can I receive pending cash?
Stush must launch in your state. Complete your profile and sign up for the app. Bank setup and your payout permission happen in the app. Pending cash has not been paid.
How do I dispute a reward?
Email support@stushpay.com with your account email and a brief explanation. Do not send another person’s private information.
Does joining start a subscription?
No. The waitlist is free. A paid plan requires your affirmative choice.
What are the planned prices?
Stush Free is $0/month, BillSync is $14.99/month, and Stush Complete is $24.99/month. Standard transfers are free. Optional instant delivery costs $7.99, $3.99, or $1.99 respectively.
What happens when I cancel?
Future renewals stop and access continues through your paid month. Partial-month refunds are not provided solely for cancellation, except for billing errors or where required by law.
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